Privacy policy
1. Who We Are
High Flyers Tarifa
Tarifa, Cádiz, Spain
Email: highflyerstarifa@gmail.com
Phone: +34 676286118
We are the “data controller” responsible for processing your personal data.
2. What Personal Data We Collect
Information you provide to us
When you contact us, request information, make a booking, or stay at our guesthouse, we may collect:
Full name
Email address
Phone number
Booking information (dates, room type, group members, etc.)
Payment details (processed securely via third-party platforms — we do not store credit card numbers)
Any other information you choose to provide
Information collected automatically
When you visit our website, we may collect:
IP address
Browser type and version
Pages visited / time on site
Device information
Cookies (see Section 9)
Information from third parties
If you book via platforms such as Smoobu, Booking.com, Airbnb, or any other booking partner, they may send us necessary booking data.
3. How We Use Your Data
We process your data only when we have a legal basis under GDPR. We use your data to:
Manage reservations and guest stays
Respond to enquiries
Provide customer service
Send booking confirmations and essential travel information
Improve our website and services
Comply with legal obligations (e.g., guest registration required by Spanish law)
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data based on:
Contract – to manage bookings and provide accommodation and kitesurf camp services
Consent – when you opt in to newsletters or optional communication
Legitimate interest – to respond to enquiries or improve the website
Legal obligation – Spanish tourism law requiring guest identity registration
5. How Long We Keep Your Data
We retain personal data only as long as necessary:
Booking/guest information: up to 5 years, as required by local regulations
Enquiry emails: up to 12 months
Newsletter sign-up: until you unsubscribe
Financial transactions: according to tax/legal requirements
6. Sharing Your Data
We only share data when necessary for providing our services:
Smoobu (our property management system)
Payment processors (for secure payment handling)
Tourism authorities (only when legally required to register guests)
Email service providers (for sending booking confirmations)
We do not sell your data.
We ensure all partners comply with GDPR.
7. International Transfers
Some of our service providers may be located outside the EU.
When this happens, your data is protected by:
Adequacy decisions (countries approved by the EU), or
Standard Contractual Clauses (SCCs) ensuring GDPR-level safeguards
8. Your GDPR Rights
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with your local data protection authority
To exercise these rights, email us at: [your contact email]
9. Cookies & Tracking Technologies
Our website may use cookies to:
Ensure the website functions properly
Improve user experience
Analyse website traffic
Remember preferences
You can manage or disable cookies in your browser settings.
If you use Smoobu website hosting, their cookie tools may also apply.
10. Security
We take appropriate technical and organisational measures to protect your personal data, including secure servers, encrypted connections (HTTPS), and restricted access.
However, no system is 100% secure, and we cannot guarantee absolute security.
11. Links to Other Websites
Our website may contain links to external sites (e.g., activities partners, tourism sites).
We are not responsible for their privacy practices.
12. Updates to This Privacy Policy
We may update this Privacy Policy occasionally.
The latest version will always be available on our website with a revised “Last updated” date.
13. Contact Us
For any questions about this Privacy Policy or to exercise your GDPR rights, please contact:
High Flyers Tarifa
Email: highflyerstarifa@gmail.com
Phone: +34 676286118
